1. About This Page
This page explains your rights under the Philippines Data Privacy Act of 2012 (Republic Act No. 10173). We respect your privacy and want you to know exactly what control you have over your data.
2. Data Controller
The data controller for this website is voyexpion.com.
Address: 56 Del Pilar Street, Davao City, Davao del Sur, 8000, Philippines
Email: support@voyexpion.com
As the data controller, we decide how and why your personal data is processed. We are responsible for keeping it safe and using it fairly.
3. Your Rights in Detail
Under GDPR, you have the following rights:
3.1 Right of Access
You can ask us for a copy of any personal data we hold about you. This is called a Subject Access Request (SAR). We will provide this within 30 days, free of charge.
To make a request, email support@voyexpion.com with the subject line "Data Access Request".
3.2 Right to Correction
If any data we hold about you is wrong or out of date, you can ask us to correct it. We will update it as soon as we can.
Send your correction request to support@voyexpion.com with details of what needs to change.
3.3 Right to Deletion (Right to be Forgotten)
You can ask us to delete your personal data. We will do this unless we have a legal reason to keep it (such as a legal duty or ongoing dispute).
Once deleted, we cannot recover the data. We will confirm deletion by email.
3.4 Right to Restriction
You can ask us to limit how we use your data. This means we will store it but not process it further. You might use this right if:
- You think the data is wrong and want us to check it.
- The processing is unlawful but you prefer restriction over deletion.
- We no longer need the data but you need it for a legal claim.
3.5 Right to Data Portability
You can ask us to give you your data in a common, machine-readable format (such as CSV or JSON). You can then take this data and give it to another service.
This right applies to data you gave us directly, processed by automated means, based on your consent or a contract.
3.6 Right to Object
You can object to us processing your data for:
- Direct marketing (including email newsletters).
- Processing based on our legitimate interests.
- Profiling related to any of the above.
If you object to marketing, we will stop straight away. For other objections, we will review your case and respond within 30 days.
3.7 Right to Withdraw Consent
If we process your data based on your consent, you can take that consent back at any time. This will not affect any processing that happened before you withdrew consent.
4. How to Withdraw Consent
You can withdraw consent in several ways:
- Cookies: Clear your browser cookies or use the cookie settings on our site. You can also click "Manage Settings" on the cookie banner when it appears.
- Email newsletter: Click the unsubscribe link in any email from us, or email support@voyexpion.com and ask to be removed.
- All data: Email support@voyexpion.com with the subject line "Withdraw Consent" and we will stop all non-essential processing.
5. How to Manage Cookies
Cookies are small files stored on your device when you visit our site. You can control them in these ways:
- Cookie banner: When you first visit, you can accept all, reject non-essential, or choose specific types.
- Browser settings: Most browsers let you block or delete cookies. Check your browser's help section for instructions.
- Contact us: Email support@voyexpion.com if you need help managing your cookie choices.
Blocking essential cookies may stop parts of the site from working properly.
6. How We Handle Requests
When you make a data rights request:
- We will confirm receipt within 3 working days.
- We may ask you to verify your identity to protect your data.
- We will respond within 30 days of receiving your request.
- If the request is complex, we may extend this by up to 60 more days. We will tell you if this happens.
- All requests are free. In rare cases of excessive or repeated requests, we may charge a reasonable fee.
7. Data We Collect
For full details on what data we collect and how we use it, please read our Privacy Policy. In summary, we may collect:
- Name and email (from contact forms and subscriptions).
- Browser and device information (from analytics cookies, with consent).
- Cookie preference data.
8. Data Protection Officer
For all data protection matters, contact our team at:
- Email: support@voyexpion.com
- Address: 56 Del Pilar Street, Davao City, Davao del Sur, 8000, Philippines
9. Right to Complain
If you are not happy with how we handle your data or your request, you have the right to complain to the Philippines' data protection authority, the National Privacy Commission (NPC).
NPC website: privacy.gov.ph
NPC contact: +63 2 8234 2228
We encourage you to contact us first so we can try to resolve your concern directly.
10. Changes to This Page
We may update this page from time to time. Any changes will be posted here with a new "last updated" date. We recommend checking back now and then to stay informed.