1. Who We Are
This website (voyexpion.com) is operated by voyexpion.com. We are the data controller for any personal data collected through this site.
Contact: support@voyexpion.com
Address: 56 Del Pilar Street, Davao City, Davao del Sur, 8000, Philippines
2. What Data We Collect
We only collect data that you give us directly or that is gathered through cookies with your consent. This may include:
- Contact details -- name and email address when you use our contact form or subscribe to updates.
- Usage data -- pages visited, time spent on site, browser type, and device info through analytics cookies (with your consent).
- Cookie data -- preferences and session data as described in our cookie section below.
We do not collect sensitive personal data such as health records, political views, or financial details.
3. How We Use Your Data
We use your data for these reasons:
- To respond to your messages and support requests.
- To send you updates if you have subscribed (you can opt out at any time).
- To improve our website through anonymous analytics.
- To meet legal duties under Philippine law.
4. Legal Basis for Processing
We process your data based on:
- Consent -- when you fill in a form, subscribe, or accept cookies.
- Legitimate interest -- to improve our services and keep the site secure.
- Legal duty -- to comply with Philippine data protection laws.
5. Cookies
Our site uses cookies. These are small text files stored on your device. We use three types:
- Essential cookies -- needed for the site to work. These cannot be turned off.
- Analytics cookies -- help us see how the site is used. We use this data to make the site better.
- Marketing cookies -- used to show content that may interest you. These are off by default.
You can manage your cookie choices at any time through the cookie banner or by clearing your browser cookies.
6. Data Sharing
We do not sell your data to anyone. We may share data with:
- Service providers who help run our site (hosting, email, analytics) under strict contracts.
- Law enforcement if required by law.
All third parties we work with follow GDPR standards.
7. Data Retention
We keep your data only as long as needed:
- Contact form data -- kept for up to 12 months after your last message.
- Email subscriptions -- kept until you unsubscribe.
- Analytics data -- kept for up to 26 months in anonymous form.
- Cookie consent records -- kept for 12 months.
8. Your Rights
Under the Data Privacy Act of 2012, you have the right to:
- Access -- request a copy of your data.
- Correction -- ask us to fix wrong data.
- Deletion -- ask us to delete your data.
- Restriction -- ask us to limit how we use your data.
- Portability -- get your data in a portable format.
- Objection -- object to certain types of processing.
- Withdraw consent -- take back consent at any time.
To use any of these rights, email us at support@voyexpion.com. We will respond within 30 days.
9. Data Security
We use strong measures to protect your data. These include encrypted connections (HTTPS), secure servers, and regular security reviews. No system is perfect, but we take all reasonable steps to keep your data safe.
10. Children's Privacy
We do not knowingly collect data from children under 13. If you believe a child has given us their data, please contact us and we will delete it right away.
11. International Transfers
Your data is stored in the Philippines. If we ever need to move data outside the country, we will use proper safeguards as required by the Data Privacy Act of 2012.
12. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new "last updated" date. We suggest checking back now and then.
13. Complaints
If you are unhappy with how we handle your data, you can complain to the National Privacy Commission (NPC) at privacy.gov.ph.
14. Contact Us
For any privacy questions, reach us at:
- Email: support@voyexpion.com
- Address: 56 Del Pilar Street, Davao City, Davao del Sur, 8000, Philippines